Learning outcomes:

  • Describe the levels of problem-solving in an organisation.
  • Explain the role of engineers on board in problem-solving.
  • Explain the purpose of the Level 1 Problem-solving Template.
  • Collect and secure evidence about an equipment failure.
  • Use cause-effect analysis to find the fault to be repaired.
  • Do a simple root cause analysis after fixing the failure.
  • Complete the Level 1 Problem-solving Template correctly and accurately.

Duration: 8 hours

Duration (Notional Hours): 8
Catalogue category: Other
Course Mode of Delivery: Facilitated learning
Accreditation status: No
How must the course hours be allocated?: Course
Course Cost (R): 0
Long Term Enrolment: Nee
Skill Level: Beginner